Updated Information on District Tech Resource Centers.
11/4/2020
The location serving Loyal Heights area is John Marshall. If you need a school staff person help for pick up or drop offs at John Marshall, please contact Kathy Katzen at kkatzen@seattleschools.org.
John Marshall Alternative High 520 NE Ravenna Blvd, Seattle, WA 98115
Monday - Friday 9 a.m. - 2:30 p.m. Closed for Lunch 11 - 11:30
Things To Note:
Schools can have a representative go to a Technology Resource Center to pick up devices/hotspots or swap out devices for families who are not able to make it to tech centers themselves.
Laptop/device issues can be addressed by either having the student/family swap a device out at the school, or at a Technology Resource Center, OR the school has picked up a swap from the Technology Resource Center for the student.
Hot Spots:
Families in need of hot spots can go to a Technology Resource Center and pick one up. There should be no more than two SPS students using a hot spot. If there are more than two SPS students in a household more than one hot spot may be needed.
If a family has a hotspot that is malfunctioning, they can also go to a Technology Resource Center to swap them out. Some regions have been able to solve some connectivity challenges by swapping for a hotspot that is from an alternate carrier.
We are in the process of transitioning the hotspot checkout system to Destiny so that schools can identify which students within their building have already checked out a hotspot.
Connectivity Issues:
Sometimes students may need an additional hotspot or a different kind (provider) to improve connectivity, however we are not providing “high speed internet”, this is not within our ability.
Sometimes we aren’t able to improve the connection.