Skip To ContentSkip To Content
    Tech Support for Families
    Posted on 10/08/2020
    image of a laptop

    The district website has numerous pages and links on technology support. Upon review, the Student Portal Technology Supports for Families contains a majority of the information on one page. 

    Technology Support Links, Videos, and FAQS

    This one page covers:

    Direct links to log in to several of the student programs. 

    Videos on how to set up and access programs on your digital device

    Technology FAQ's
    Scroll to the bottom of the page for FAQ's on everything from headphones, how to receive internet and hot spots, student passwords as well as detailed descriptions on various SPS online learning and communication platforms. 

    Device / Hardware Issues

    If you are having an issue with your device, families can make appointments for the following services by calling Student Tech Line at: 206-252-0100 or email: laptops@seattleschools.org:

    The physical location to visit for Loyal Heights families is:

    John Marshall Alternative High
    520 NE Ravenna Blvd, Seattle, WA 98115
    Monday - Friday 9 a.m. - 2:30 p.m.
    Closed for Lunch 11 - 11:30
    Phone = 206-252-3659
    Nick Greer or Keith Jasman or Trudy Hicks are the Techs On Duty
    Appointment recommended but walk ups are allowed.